Fundamentals of Moderating

This course introduces essential skills when taking the role of moderator or MC. It provides useful structures and core language that cover a moderator’s duties, from opening remarks to unexpected complications.

Giving Effective Introductions

Learn a 3-step open framework for introducing different speakers in various situations.

Making Announcements

Learn the language for making general announcements, announcing breaks, and announcing speakers.

Dealing with Delays

Learn a 3-step method, including “magic words”, for easing tension during unexpected stoppages.

Facilitating Discussion

Learn some tips and techniques for maintaining the flow of communication during conferences and meetings.