Sensitive Clinical Language

This course focuses on addressing a patient’s emotional wellness in order to better address clinical outcomes. It provides some techniques for easing a patient’s emotional discomfort, in order to get greater compliance.

Showing Empathy

Learn 3 sets of “magic words” that can put patients more at ease in different situations.

Giving polite commands

Learn a simple 2-part structure for directing a patient during an exam or other encounters.

Communicating Discomfort

Learn a method for communicating where pain is, when it occurs, and other sensations.

Grading Discomfort

Learn a 3-part structure for communicating the degree of pain or other discomfort a patient is feeling.